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Happy To Assist You!

We are committed to offer you the very best always and make your experience of patronizing SBICAP Securities an enjoyable one. However, if you feel that our services are not upto the mark, you may raise a complaint through the following channels.

  • For trading-related queries, please contact our customer service at helpdesk@sbicapsec.com
  • For demat account-related queries, you can contact us at Dp.Grievance@sbicapsec.com or call us on the numbers below.
  • For security purposes, please send the mail from your registered e-mail id and also mention the basic information listed below for quick assistance.
  • Client Code/ Demat account no.
  • Mobile number
  • Complaint description
  • If you do not receive any satisfactory response at Level 1 within two working days, you may write to us at at complaints@sbicapsec.com mentioning the case ID of the previous interaction in the subject.
  • For security purposes, please send the mail from your registered e-mail id and also mention the basic information listed below for quick assistance.
  • Client Code/ Demat account no.
  • Mobile number
  • Complaint description
  • If your complaint has not been satisfactorily redressed at Level 2 within two working days, you may write to us at escalations@sbicapsec.com mentioning the case ID of the previous interaction in the subject.
  • For security purposes, please send the mail from your registered e-mail id and also mention the basic information listed below for quick assistance.
  • Client Code/ Demat account no.
  • Mobile number
  • Complaint description
  • If you fail to receive a satisfactory response at Level 3 within five working days, you may approach our Chief Business Officer at  cbodesk@sbicapsec.com  mentioning the case ID of the previous interaction in the subject.
  • For security purposes, please send the mail from your registered e-mail id and also mention the basic information listed below for quick assistance.
  • Client Code/ Demat account no.
  • Mobile number
  • Complaint description